Privacy Policy

Springfield Decorations and Display, a company registered in England with the registration number 955182, here in after referred to as “Springfield”, take your privacy seriously and we act, and will continue to act, in full compliance with all current UK and EC data law and directives. By using our web site and services you are agreeing to us collecting and processing your data in the manner described below.

1. GDPR COMPLIANCE

“Springfield” complies with The General Data Protection Regulation (GDPR), Where required, before we send you emails promoting our products and services we will ask you for your consent, and for an audit trail we will record when you gave consent and from which email address or contact telephone number you provided. We are registered under the UK Data Protection Act, registration number A8362598.

2. COLLECTING AND USING PERSONAL INFORMATION

If you contact us directly either by telephone or email and give us your personal contact details for the purpose of providing you with further information about our services, then we’ll hold that data in our own Safe server system network under level 2 transaction protocol and you can be certain that any data stored in our server is safe and secure. Springfield do not share any personal data provided by you or obtained from any other source with any 3rd party.

Springfield does not use any call centres or 3rd party office administration system so all personal data is only handled by Springfield employees. Any Personal data linked to Credit card payments such as card details are processed through our credit card payment provider stripe and is not accessible or handled by Springfield personal. For Stripe privacy please visit https://stripe.com/gb/privacy

We will not use any data provided by you to further market our services to you unless we have obtained your permission in advance although we may use the information to follow up on enquiries we have received and request answers to unanswered emails. We will hold your information securely in our sage accounts system for a reasonable period of time unless you ask us not to at any time by emailing info@springfielddecorations.com.

3. LEGAL REQUESTS FOR DATA ACCESS

We will only grant access to personal information if compelled to do so by a UK court or under UK legislation. Requests from other governmental agencies will be declined. Requests for data from any other source will be refused.

4. PAYMENT PROCESSORS

Payments on our outlet website are handled by our credit card payment company Stripe. Please see https://stripe.com/gb for details

5. RETRIEVING AND REMOVING PERSONAL DATA

If you wish to see what information we hold about you, want us to correct, update or delete any information that we hold on you, please contact: info@springfielddecorations.com.

6. CHANGES TO THIS AGREEMENT

We may make changes to this policy as the law and circumstances change. Continued use of our site and/or services will be deemed as acceptance of this.

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